Every fantastic line of code you write has the potential to become an even more amazing bug — whether you report it or not, it’s there, lurking behind the scenes, but there. As a Software Manager, it’s just not enough to look triage, monitor, and report on bugs (all very…

When we take on the role of leadership — whether it’s in a formal (manager) or informal (lead, senior) capacity— no one starts off wanting to be a bad leader. But it can end up that way where at some point we take a step back and realize that we…

If you’re going to go through all the effort of having a Daily Standup, you better make it worth everyone’s time. You will never find the perfect time in the day to hold a standup, someone will already have been up for a few hours and in the zone, someone…

The hardest part about an outage isn’t when things are going wrong, customers are calling you non-stop and your app is unresponsive to anyone and anything that breathes on it. Believe it or not, this is the easy part — primarily because everyone who has ever been near an emergency…

I’ve worked with great coders, brilliant coders who could run laps around me and make my mind spin. They could see the code in their heads and write it out like Shakespeare. But when it came time to organize this work, they couldn’t organize what they were doing or trying…