The Outage Aftermath

The hardest part about an outage isn’t when things are going wrong, customers are calling you non-stop and your app is unresponsive to anyone and anything that breathes on it.

Believe it or not, this is the easy part — primarily because everyone who has ever been near an emergency of any kind in their life knows what to do.

  1. Stop the Bleeding.
  2. Triage.



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Greg Thomas

Greg Thomas


Software Architect, Developer, Author and Leader helping organizations build scalable software delivery teams and implement cloud-based solutions