What do you mean there’s More?

This is one of my favourite moments when someone is explaining a new concept or feature. The team already feels overburdened with everything that is coming at them only to have the presenter to throw one more piece of advice and information at them.

And of course, it’s the seminal type of information that debunks everything else and changes the work to be delivered completely.

But the expressions on people’s faces when this happens — that’s what I love.

The anguish.